Terms of service

Fisco keeps a requirement list for each deal, gives each counterparty a revocable link to send evidence through, reads what arrives and matches it to the list, drafts requests and follow-ups from your own mailbox for a person to approve, and records who accepted what. You must have the authority to connect the accounts you connect, to run diligence on the counterparties you add, and to hold the material they send.

Accounts belong to your firm; you may invite your whole team at no extra cost, because plans are metered on active deals rather than on seats. You are responsible for keeping credentials secure, for who you share a counterparty link with, and for everything sent from your connected mailbox through the product. Requests require your approval by default; where you allow sending without per-message approval, those sends are authorised by you. Nothing is ever marked accepted without a person, at any setting.

Every subscription starts with a 14-day trial with a card on file. During the trial, approval mode is locked on and you can cancel in one click. After the trial your chosen plan is billed monthly or annually by our merchant of record, who handles checkout, invoicing, and applicable taxes. Plans are sized by the number of deals in diligence at once — closed and passed deals do not count — and every plan is the whole product; only the deal count differs. If you exceed your tier we will ask you to upgrade rather than cut you off mid-month. Fees are non-refundable except where the law says otherwise.

Fisco is never in the flow of funds: we do not hold, route or settle money, and we are not a payment institution, a bank, a lender or a debt-collection workspace. Nothing the product produces is legal, accounting, tax, credit or investment advice, and no output of it is a recommendation to lend, invest or decline. Every decision on a deal is made by your people.

Use the product to run diligence on deals you are genuinely a party to, with counterparties who know they are in a process with you. Do not use it to gather information on a company you have no dealing with, to send unsolicited marketing, to harass, or to obtain material you have no right to hold. Do not share a counterparty link with anyone the counterparty would not expect to have it. We may suspend accounts that send abusive content, breach mailbox provider policies, or put deliverability at risk for other customers.

Your data stays yours, and so does your counterparties'. You grant us the licence needed to operate the service — storing, reading, matching, drafting and reporting on your behalf — as described in our privacy policy. We act as processor for the personal data and the documents you bring into a deal, and our data-processing terms form part of this agreement. We never train models on your content.

Nothing is pooled. As a matter of contract and not merely policy: we derive no cross-customer statistics, benchmarks, indices or risk scores from deal files, and we publish none. We never disclose which counterparties you are diligencing, what is in their documents, or that you are a customer of ours. A document a counterparty gave you is used for your deal and for nothing else.

Drafts, classifications and proposed answers are generated with large language models and are designed to reference only material actually on the deal, with a citation to where it came from. They can still be wrong. Nothing is marked accepted without one of your people, and you are responsible for what you accept, for what you approve, and for anything sent under the without-approval settings you enable. The service is provided "as is" without warranties of uninterrupted operation.

To the extent the law allows, our total liability in any twelve-month period is capped at the fees you paid us in that period, and neither party is liable for indirect or consequential losses. Nothing limits liability that cannot be limited under law, including for fraud or for death or personal injury caused by negligence.

You can cancel at any time from the billing portal; the subscription ends at the close of the paid period and your data is retained for 30 days, then deleted — so export any deal file you need to keep before that window closes. We may terminate for material breach that is not cured within 14 days of notice. Sections that by their nature should survive — including data, liability, and governing law — survive termination.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction — chosen because our customers are here, notwithstanding that VALENOR CORE DESIGN FZCO is established in the United Arab Emirates. Nothing in this clause removes any right you have under the mandatory law of your own country.

We may update these terms as the product evolves; material changes will be announced by email to account owners at least 14 days before they take effect, and continuing to use the service after that constitutes acceptance.